NO.1 KOREA BUYING SERVICE
FAQ
How Do I Place An Order?
You can ask us to purchase any Korean Goods by e-mail ( help@k2pop.com )
Please let us know your order list and submit it to us
- How to fill in the request form?
(1) Please let us know the website address of the specific product
If it is necessary please let us know the size and color as well.
You can attach the image of product it would be helpful for us to verify
(2) If you want to leave a message to us please write a comment
Such as the question about the size , color , and material and any promotion
After we check your request both stock availablity and cost we will give you a quotation soon!!!
01
Buying Service fee
Buying Service is different depending on your total product cost
Please refer to the service fee as below
Buying Service fee is different depends on the item qty what you request us to buy ( Max Item : 10pcs )
Domestic shipping cost could be charged if necessary
02
How to make a payment?
You can make a payment by paypal which is the safest payment method both seller and buyer in the world
Paypal website : www.paypal.com
Our paypal account : help@k2pop.com
(If you don't have paypal account please contact us we will give you a solution for the payment )
Our exchange currency between won and US$ is base on paypal exchane currency!!!!
1st payment : product cost and buying service fee
2nd payment : International shipping cost
After 1st payment we will proceed your reqeust as soon as possible
After 2nd payment we will send it to your shipping address by either EMS or Registered airmail of samll packet by air ( Please refer to the shipping method next article )
Shipping Address
- Name of Recipient
- Address
- Postal Code
- Contact #
03
International Shipping Method
You package will be sent to your shipping address via EMS or Registered airmail of samll packet by air
(1) Delivery Date
(2) Shipping cost : EMS & Registered Mail of Small Packet (Air)
Shipping cost is different depends on the weight of package and country (Check Your Zone )
- Registered Mail of Small Packet (Air)
- EMS ( Click )
(3) Tracking Your Goods
********* means unique numbers.
EMS offers a complete tracking of your goods. You can trace your package via your national postal website using tracking code (EM*********KR ) ( GO to website => Click )
With regard to Registered mail of Small Packet (Air) , its tracking ( RR*********KR ) is limited to the extent on which date we registered them to our post office and through which flight they were took off. The tracking is provided by Korean National Postal Services. Your local Postal Service might or might not offer tracking for your local area. ( GO to website => Click )